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FAQ & General Information

At Pawsitive Dog Training College, we understand that choosing a training program for your dog is an important decision, and it often comes with many questions and concerns. Our aim is to provide clarity and peace of mind by addressing some of the most frequently asked questions we receive. If you don’t see the answer you're looking for, please feel free to reach out—we’re here to help!

How to Enroll in a Training Program:

  1. Contact us to discuss your dog's training and behavior needs.
  2. Assessment: We assess your dog's needs and send an enrollment link via WhatsApp.
  3. Complete the online form via the link sent to you.
  4. Select your preferred start date from the available schedule.
  5. Submit the form and wait for your confirmation email.
  6. Secure your spot by paying the booking deposit within 48 hours.
  7. Final arrangements will be made before the program starts.

Frequently Asked Questions

Q: Will my dog feel abandoned and forget me?
A: It’s natural to wonder how your dog will react to being away from you. While some dogs may initially feel unsure in a new environment, this typically lasts only a day or two. We spend extra time with dogs that need reassurance, and if necessary, we’ll bring them into our home to help them settle. Dogs always remember their families—their love for you won’t change.

Q: Will I be able to visit my dog during their stay at Pawsitive?
A: Yes! Visits can be scheduled with your trainer. If visiting in person isn’t possible, we offer video calls. We also provide daily updates on your dog’s progress.

Q: Will my dog listen to me when he/she is taught commands by someone else?
A: Absolutely! There may be a short transition period, but we provide tools and homework to support the handover. Your consistency is key. Our job is to lay the foundation—you build on it at home.

Q: Will my dog be hurt (hit, shocked, etc.) while they are with you?
A: No! We do not use any harsh or aversive methods. We practice balanced training—positive reinforcement plus humane consequences like time-outs or redirection. Trust and safety are non-negotiable in our process.

Q: How do I know which training program is right for my dog?
A: We assess each dog individually and recommend the most suitable program based on your goals and your dog’s behavior. Contact us for guidance.

Q: Can my dog’s behavioral issues be fully resolved through inboard training?
A: Inboard training is a powerful foundation, but ongoing consistency from the owner is essential. Some cases need continued work post-program for long-term success.

Q: Do you provide training for aggressive dogs?
A: Yes, but an initial assessment is required before enrollment. Not all cases are the same. Fees may vary depending on the severity and requirements.

Q: My dog has separation anxiety. Can you help?
A: Yes. We focus on confidence-building, emotional regulation, and coping strategies to manage anxiety during our structured programs.

Q: Do you offer follow-up lessons after inboard training?
A: Yes. Clients receive up to two 1-hour follow-up sessions at our premises within 3 months of graduation. At-home sessions are available for an additional fee.

Q: Do you offer training at my home?
A: Yes, in the Pretoria and Hartbeespoort areas. Home-based training is ideal for environment-specific behaviors. Contact Charlene for more info.

Honesty is Key to Success

We understand that humans make mistakes, even with the best intentions. When it comes to your dog’s training and rehabilitation, honesty is essential. The more open and honest you are with us about your dog’s behaviors and challenges, the better we can help. Our goal is not to judge, but to support, guide, and educate both you and your dog in a way that leads to lasting positive change.

If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to help you and your dog succeed!

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